Privacy Policy
Terms & Conditions
- TRADE SURGE -
1. About Us
Trade Surge is a service provider based in the United Kingdom.
Address:
8 Birch Field Street
Longridge
Preston
PR3 2RU
Contact:
Email: [email protected]
Phone: 07773118696
Website: www.tradesurge.co.uk
2. Services Provided
Trade Surge provides a system designed to help businesses manage and respond to enquiries more effectively.
This includes:
Website design and hosting
Lead capture tools
SMS communication systems
Automation (follow-ups, missed call texts, review requests)
Customer communication tools
We provide the system — we do not guarantee results, leads, or revenue.
3. Pricing
Services are offered on a monthly subscription basis:
£99/month – Website only
£199/month – Website + automation system
Prices may be updated with reasonable notice.
4. Payments
Payments are taken via Stripe on a recurring monthly basis.
By signing up, you agree to:
Maintain valid payment details
Allow automatic recurring billing
5. Failed Payments
If payment fails:
Your service may be suspended
Access to systems, website, and automations may be paused
Service will resume once payment is made.
6. Cancellation
You may cancel at any time.
No minimum term
No cancellation fees
No refunds for any payments already made
Access will continue until the end of the current billing period.
7. Use of the System
You agree not to use Trade Surge systems for:
Spam or unsolicited messaging
Illegal activity
Misleading or harmful communication
We reserve the right to suspend or terminate service if misuse is detected.
8. SMS & Communication
Trade Surge enables SMS communication, including:
Automated responses
Missed call text-back
Follow-ups
Review requests
You are responsible for:
Obtaining consent from your customers
Using messaging in line with UK regulations
Trade Surge is not liable for misuse of messaging by clients.
9. Data Processing
Trade Surge processes customer data on behalf of its clients.
By using our services, you acknowledge that:
You are the data controller
Trade Surge acts as a data processor
You are responsible for ensuring compliance with UK GDPR.
9. Data Processing
Trade Surge processes customer data on behalf of its clients.
By using our services, you acknowledge that:
You are the data controller
Trade Surge acts as a data processor
You are responsible for ensuring compliance with UK GDPR.
10. Intellectual Property
All systems, automations, and website structures remain the property of Trade Surge.
Clients are granted access to use the system while subscribed.
Upon cancellation:
Access is removed
Systems remain owned by Trade Surge
11. Liability
Trade Surge is not liable for:
Loss of leads or business
Missed enquiries
Downtime or technical issues
Indirect or consequential losses
We provide tools — outcomes depend on how they are used.
Nothing in these terms excludes liability where it cannot legally be excluded
