Privacy Policy
- TRADE SURGE -
1. What we Collect
We may collect:
Name
Email address
Phone number
Business information
We may also process customer data on behalf of our clients.
2. How we use data
We use data to:
Provide our services
Manage client accounts
Send service-related communications
Operate SMS and automation systems
Improve our services
3. SMS & automation
Trade Surge provides systems that send messages, including:
SMS responses
Follow-ups
Review requests
Customer communication
Messages may be:
Sent automatically
Triggered by actions (e.g. missed calls, form submissions)
Clients using our system are responsible for:
Ensuring consent from their customers
Using messaging in compliance with UK regulations
Recipients can opt out by replying STOP where applicable.
4. Data processing
Trade Surge acts as a data processor.
Our clients are the data controllers of their customer data.
We process data only to:
Deliver services
Operate communication systems
5. Third-party service
We use trusted providers, including:
Stripe (payments)
Communication platforms (SMS & automation systems)
These providers process data securely and in line with UK GDPR.
6. Data storage
We store data securely and only retain it as long as necessary.
7. Your rights
Under UK GDPR, you have the right to:
Access your data
Correct your data
Request deletion
Object to processing
Contact: [email protected]
8. Security
We take reasonable steps to protect data from:
Unauthorised access
Loss or misuse
Contact: [email protected]
9. Cookies
Our website may use cookies to:
Improve functionality
Analyse usage
You can control cookies through your browser.
10. Updates
We may update this policy at any time.
Latest version will always be on our website.
Last updated on: 17/04/2026 21:58
Privacy Policy
